Your Partner in Clear, Scalable Processes
Since 2018, Haas Technical Writing has been helping businesses around the globe streamline and grow with our Writing as a Service (WaaS). We specialize in supporting small businesses by refining and scaling their operating procedures—because we believe a well-defined SOP is the backbone of a smooth-running business.
We don’t just create procedures; we craft solutions. Our clear, easy-to-follow SOPs bridge the gap between technical experts and everyday users, ensuring everyone on your team is on the same page.
Trusted by global companies both big and small
Just a few benefits from working with us
Consistency and clarity across your business.
Precise instructions to reduce mistakes.
Clear resources to get new hires up to speed quickly.
Optimized workflows that boost productivity.
What You’ll Get with Haas Technical Writing
Whether you’re a startup finding your footing or an established company scaling for growth, we’ll guide you every step of the way. Together, we’ll evaluate your current processes, implement improvements, and create documentation that empowers your team to thrive.
Hands-on collaboration every step of the way.
Expertise from a Senior Technical Writer and staff.
Flexible billing options tailored to your needs.
Insights and recommendations grounded in industry best practices.
Meet The Team
Jonathan Haas
CEO, Documentation Manager, Senior Technical Writer
Jonathan taught high school and computer science for nearly two decades before starting Haas Technical Writing. He is an avid hiker, angler, gardener, and self-proclaimed gym rat. He enjoys using his experience as an educator to help him develop engaging and valuable documentation for the organizations he works with.
Kelly Jones
Senior Technical Writer, Editor
With a background in education and an eye for detail, Kelly strives to produce thoughtful, organized, engaging content. She enjoys using the power of words to help organizations grow. A self-proclaimed bookworm, she is usually either lost in a book or on an outdoor adventure with her family.
Makenzie Konty
Technical Writer
Makenzie Konty is a dynamic and detail-oriented professional with a passion for creativity and innovation. With a background spanning education, curriculum design, program management, and business development, she excels at leveraging her diverse skill set to craft engaging and purposeful content. In her free time, Makenzie loves diving into a good book, planning events for her book club, shopping, and creating memories with her loving fiancé, her adorable new puppy, and her treasured family and friends.
Audrey Livingston
Marketing & Design
Audrey is a seasoned marketer that has helped small businesses and startups bring their stories to life. As a versatile creative, she specializes in crafting compelling narratives, designing eye-catching visuals, and developing innovative marketing strategies. Her agency-quality work shows personalized, effective marketing that helps businesses succeed. You can find her walking with her dog Reggie, strumming her guitar, or meditating on the side of a mountain.
Mallory McFarland
Marketing
Mallory is a self-described "storyteller in the form of a content marketer." She has spent two decades helping everyone from 1-person startups to giant national corporations find their voice and connect with their target customers. She specializes in content creation, social media, and media relations, even dabbling in guerrilla marketing. Her branding and design skills allow companies to stand out from competitors and make a lasting impression.
When she isn't working, Mallory can drink a good cup of coffee, play outside, paint, laugh with loved ones, or pet any animal that will let her get close.
Sophia Alessia
Training & Development Specialist
With a strong foundation in human resources, talent acquisition, and student support, Sophia is committed to fostering growth and learning within organizations. A proud Purdue University graduate, Sophia earned a bachelor's degree in Human Resources Development and is currently advancing her expertise through a master's program in Corporate Training and Communication, also at Purdue.
Known for her ambitious attitude, organization skills, and drive for continuous learning, Sophia thrives on finding innovative ways to address challenges to help enhance workplace development.